General Terms and Conditions of Contract
This policy describes how RAAP TRADING S.R.L., as the data controller, collects and uses the personal data entered by users in the B2B quote/price list request form on the website.
1. Data controller
The Data Controller is:
RAAP TRADING S.R.L.
Registered office: Via del Fiumicello, 7, Napoli
VAT n.: 06909621218
email: privacy@raaptrading.it
2. Personal data collected
The following data may be collected via the form:
- first name and surname of the contact person;
- company name;
- VAT number;
- registered address;
- postcode;
- country;
- type of business, e.g. distribution or retail;
- telephone number;
- email address.
The data is provided voluntarily by the user by completing the form.
3. Purposes of processing
The data collected will be used exclusively to:
- process the enquiry submitted via the form;
- verify the company information provided;
- contact the user via email, telephone or WhatsApp;
- provide commercial information, price lists, offers or B2B terms and conditions relating to the products and services requested;
- handle any communications prior to registration or purchase.
The data will not be used for purposes other than those indicated above without further notice or consent, where necessary.
4. Legal basis for processing
The processing of data is based on the consent given by the user by submitting the form and on the need to respond to a pre-contractual or commercial enquiry from the data subject.
The user may withdraw their consent at any time by writing to privacy@raaptrading.it, without affecting the lawfulness of the processing carried out prior to the withdrawal.
5. Methods of processing
The data will be processed using IT, telecommunications and organisational tools designed to ensure the security, confidentiality and integrity of the information.
Access to the data will be restricted to authorised staff of RAAP TRADING S.R.L. and to any third parties responsible for the technical, commercial or administrative management of the request.
6. Disclosure of data to third parties
Personal data will NOT be sold or transferred to third parties for commercial purposes.
The data may be processed by technical suppliers or operational partners used by the Data Controller for the management of the website, forms, email tools, spreadsheets, automation systems or commercial communications. Where necessary, these parties will act as Data Processors or authorised persons, in compliance with applicable legislation.
7. Transfer of data outside the European Union
Where certain technical tools used for data management involve the transfer or storage of data outside the European Union, the Data Controller will implement the safeguards provided for by applicable data protection legislation.
8. Retention period
Data will be retained for the time necessary to process the request and any subsequent related commercial communications.
In the absence of further commercial relations, the data will be retained for a maximum period of 24 months from the last contact, subject to legal obligations.
9. Rights of the data subject
The data subject may exercise the following rights, within the limits set out in the applicable legislation:
- access to their personal data;
- correction of inaccurate data;
- erasure of data;
- restriction of processing;
- objection to processing;
- data portability, where applicable;
- withdrawal of consent.
To exercise your rights, please write to:
privacy@raaptrading.it
You also have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your data is in breach of applicable legislation.
10. Failure to provide data
The provision of the data requested in the form is optional. However, failure to provide the necessary data may prevent RAAP TRADING S.R.L. from processing the request, verifying the company profile or contacting the user to provide the requested B2B offer/price list.
11. Updates to this policy
This policy may be updated in the event of organisational, technical or regulatory changes. The updated version will be published on this page.
Last updated: Friday, 29 May 2026